WE NEED A FACTSHEET REVOLUTION!

Blog

During my 10 years of working within the investment industry, there’s probably one thing that frustrated me more than anything else, and that’s the delivery of fund information to investors. Well I guess that’s not strictly true, as clearly the bureaucracy within a big financial services company could be pretty draining at times and the […]

Wealthselect

Work

We created a slick and modern promotional website, which provides access to two market leading online tools. These interactive tools enable financial advisers and customers to explore WealthSelect funds and the Managed Portfolio Service in a completely new way.

Why follow the herd?

Blog

I read an interesting article in Money Marketing last Friday about banks and fund groups preparing an assault on the UK platform market. This is something that we’ve seen coming for a while and we know of banks and fund groups are certainly thinking about this at the moment. Unfortunately when it comes to banks […]

Fantasy fund football

Work

Instinct was asked to invent a fund trading game for financial advisers and investors, with a football management theme. We heavily influenced the development of the Fantasy Fund Football game, bringing Skandia's investment platform to life in a new way and attracting 10,000 players in year 1.

Re-inventing the Money Advice Service

Blog

The Money Advice Service (MAS) was set up by the government in 2010 to provide consumers with financial education and advice. Over the past few years the MAS has received a lot of criticism over the way it performs its role, and on 30 May 2014 the government launched an independent review to assess its […]

Wealth Interactive

Work

The team delivered an online user experience for a brand new wealth management platform. After 21 months we helped to produce a platform experience that completely changed the way Skandia International interacts with financial advisers and customers across the world.

Driving a better customer experience

Blog

A recent article in This Is Money highlighted that 9 million drivers automatically renew their car insurance and could be saving £220 if they bothered to shop around. But even if you’re one of the remaining three quarters of us that decide to hunt for a bargain, you’ll be getting a pretty poor digital user experience […]

A Platform Redesign

Work

We created a simple and intuitive user experience for an established digital platform. Our platform redesign work strengthened Skandia's relationship with UK financial advisers, by making client management and business processes simple, efficient and engaging.

Products you can touch and feel

Blog

‘The problem with financial services is that customers can’t touch and feel the end product’. This is a pretty good synopsis of a conversation I recently had with a client from AXA and having worked in financial services for nearly 15 years, this is a frustration that I’ve experienced first hand. The good news is, […]

Mobile portfolio builder

Work

Allowing advisers to risk profile and build portfolios away from the office was seen as a big win for Skandia. This app builds on the success of Portfolio Builder and provides a convenient, mobile way for financial advisers to service their clients from any location, regardless of internet access.

The world is getting flatter!

Blog

The flat vs skeuomorphic debate reached a fever pitch in September 2013, when Apple followed Microsoft’s lead by launching IOS 7, featuring the new Jonny Ive inspired ‘flat’ design.

Mobile risk assessment

Work

The team were asked to enable risk profiling and risk discussions – anytime, anywhere. We took an existing offline process and developed it into a cross-platform mobile solution. 'Appetite for Risk' supports the adviser's business processes, enables them to work more efficiently and service clients on the move.

FINANCIAL SERVICES MUST BECOME DESIGN-LED

Blog

It’s widely accepted that many financial services companies are way behind the curve in terms of the digital user experience they provide, but it doesn’t need to be this way. By adopting a design-led approach to developing propositions, the digital bar can be raised significantly.

Retirement route planner

Work

We were tasked with developing a tool to raise awareness of the need to save for retirement. The Retirement Route Planner encourages people to play and experiment, in order to understand and better appreciate the need for an informed retirement plan.

Don’t let technology paralyse your business

Blog

We come across many companies that describe themselves as being paralysed by their legacy systems. Often this is because their underlying technology and the front-end user interface have been built as one – probably many years ago.

Platform due diligence

Work

Instinct were brought in to create the UK's first platform comparison tool and bring pricing transparency to the UK investment platform market. Platformwatch enabled financial advisers to compare the prices and capabilities of the major UK investment platforms in one place online.

FINANCIAL SERVICES, THE NEW FORMULA 1

Blog

In the week that Sebastian Vettel was crowned Formula One World Champion for the fourth year running, it feels like a good time to discuss how financial services is embracing digital. I can sense your puzzlement as I write this post, however if you bear with me, everything will become clear.

Portfolio builder

Work

Skandia wanted to make risk profiling and portfolio construction an easier process. Portfolio Builder created efficiencies for financial advisers by reducing workloads and end investor meetings and won 'Best International Service Initiative' at the Professional Adviser International Fund & Product Awards 2012.

THE RISE OF DATA VISUALISATION

Blog

Here’s a prediction – data visualisation is set to become one of the most important and influential areas within the digital landscape. What is data visualisation and why is it so important, I hear you say?